AC Repair

Eugene Air Conditioner Repair

Restoring Cool Comfort to the Southern Willamette Valley Region

When your air conditioning system breaks down during Eugene's warmest days, you need fast, reliable repairs that get to the root of the problem. Priority One Heating & Air Conditioning has been diagnosing and fixing AC systems throughout the Southern Willamette Valley Region and beyond since 1998, with the expertise to handle any make or model, including older systems that other companies won't service. Our licensed technicians don't just replace parts randomly, hoping something works; we perform thorough diagnostics to identify the actual problem and fix it right the first time.

Our fully stocked trucks carry parts for systems of all types, so we can usually complete repairs on the first visit. We focus on bringing older units back to efficient operation rather than pushing unnecessary replacements, helping our customers save thousands of dollars in the process. With 24/7 emergency availability, flat-rate pricing with no overtime charges, reliable workmanship guarantees, and a commitment to honest assessments, we're the AC repair team Eugene trusts when cooling comfort is on the line.

Is your AC not delivering the same level of comfort it used to? Call Priority One Heating & Air Conditioning at (541) 320-4948 to request repair services in Eugene or any of the surrounding areas!

How We Diagnose AC Issues 

Accurate diagnosis is the foundation of effective repairs. Our systematic approach identifies the real problem quickly and completely, preventing unnecessary part replacements and recurring issues.

Before we get to work, our repair technicians conduct:

  • An initial system inspection. We gather information about symptoms, recent changes, and system history while performing a visual inspection of indoor and outdoor units for obvious issues.
  • Electrical testing. We do a complete electrical system check that includes voltage measurements, amperage readings, and control circuit testing to identify any potential wiring problems or component failures.
  • A refrigerant system evaluation. Pressure testing, temperature measurements, and leak detection techniques are used to assess refrigerant levels, check system pressures, and identify any refrigerant leaks or restrictions.
  • Airflow and mechanical checks. Blower motor testing, ductwork evaluation, and filter assessments help us identify airflow restrictions or mechanical problems that could be affecting performance.
  • Control system tests. Thermostat operation, safety controls, and system cycling patterns are tested to confirm proper operation and identify any control-related issues.

At the end of this thorough process, all of our findings are analyzed together to identify root causes rather than just symptoms, creating a complete picture of your system’s condition and repair needs. Our diagnostic process often reveals multiple small issues that, when addressed together, can restore your system to like-new performance. 

We explain all findings in plain language, prioritize repairs by urgency and cost, and never recommend work you don't actually need. This thorough approach means fewer callbacks and longer-lasting repairs that keep you cool all season long.

The Priority One Difference

What sets us apart?
  • Emergency HVAC Help Available
  • Quality Service Backed by Guarantees
  • Locally Owned & Family Operated
  • Serving the Community Since 1998

How Repairs Can Extend Your Air Conditioner's Lifespan

A well-maintained air conditioning system can operate efficiently for 15-20 years, but neglected problems can cut that lifespan in half while driving up energy costs. Professional repairs can address issues before they cascade into major failures, protecting your investment and maintaining peak performance. Small problems like refrigerant leaks, dirty coils, or worn electrical components force other parts to work harder, creating a domino effect of failures that could have been prevented with timely repairs.

Regular professional attention can add 5-10 years to your system's life while keeping it running at designed efficiency levels. For example, fixing a refrigerant leak not only restores cooling capacity but also helps prevent compressor damage that could cost thousands to repair. Cleaning dirty evaporator coils improves airflow and reduces strain on the blower motor and compressor. Even simple repairs like replacing worn contactors or capacitors can prevent more expensive component failures down the road. The key is catching problems early through professional diagnosis rather than waiting for complete system failure.

Tired of AC problems that keep coming back? Contact Priority One Heating & Air Conditioning today for professional diagnostic services and repairs that aim to fix problems for good!

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Trusted Service, Proven Results

    “Efficient and thorough service!”
    “I’m very pleased with how Mike and the Priority One team repaired my HVAC and completed routine maintenance. Thank you!”
    - Joanna G.
    “Technician was very helpful and knowledgeable!”
    “Found the problem and took care of it, also was very professional and courteous! He answered all our questions! Would definitely recommend your company to my friends or anyone who needs service!!!”
    - Charles P.
    “They are always great!”
    “Great work, and clear and concise information was given. The work was done quickly and efficiently as well. He even fixed my hose bib for me as my washer had fallen out.”
    - Beth L.
    “I love the professionalism that Priority One shows in every aspect.”
    “From the after-hours answering service, the in-office staff, sales staff, and techs, they are all so nice. I love that they go out of their way to make sure you understand all of your options before they leave!”
    - Lolita H.
    “I just love Priority One!”
    “There's always someone to answer the phone and always someone who is "on call" in case you have an emergency. And the prices are so reasonable! We have the Platinum membership and love these guys!”
    - Debbie L.
    “Very happy with the service and my unit is working great now!”
    “Kevin was fantastic. He was thorough, knowledgeable, kind, and worked quickly to diagnose and fix my Mitsubishi mini split unit.”
    - Mandy T.
    “I am sticking with Priority One!”
    “Priority One Heating and Air Conditioning is the one to call if you need help with heat and AC. Tim came out, diagnosed my problem, explained the problem, and quoted me a price. Tim was professional, kind, and provided a great service.”
    - Elizabeth L.
    “Thank you for being my service provider!”
    “I am very happy to use Priority One Heating. They are on time and always pleasant to talk to and answer any questions you ask.”
    - Anita S.
Ready to get started? Let’s talk about your heating and cooling needs and set up a time that works for you.