Excellent service, very polite an professional service technician. I will only call them for any of my HVAC needs.
The gentleman did a great job and we really appreciate them and the priority one team. Thank you & God bless!
I decided to go with Priority One based on a referral from a friend. He told me how good the service was.Everything that I was told and or promised has happened. Didn’t have to call and get questioned answered as everyone was already a step ahead.Today the installation happened. Matt from the install team was phenomenal. Called ahead of time, was on time, install is clean, and no mess was left.Thank you Priority One for the amazing service and for all your staff living up to the promises. I will recommend you and continue to use you for my HVAC needs.
Very thorough and communicative
As always the technician was very thorough and knowledgeable. This particular technician explained my furnace better than anyone else who would ever come out before. This maintenance program is well worth every penny and more.
Mary Ann Lamb
Timely arrival and preventive maintenance checks and services.
Priority One services my double-head system every year and the equipment operates flawlessly. Today my service provider was Clark who was efficient, personable, and professional. I would recommend Clark and Priority One to anyone.
We had Priority One repair, service, clean and lastly move our outside compressor/condensing coil unit to a more optimal location than it had originally been installed. Always excellent work, highly qualified technicians, and always going the extra mile to make sure the job is done to everyone’s satisfaction. I highly recommend Priority One Heating and Air.
Technicians were on time and professional. I confidently recommend them to anyone who needs anything done on their HVAC.
A Google User
Service was good. Repairman was curtious, and polite. However I did not receive a statement for my records. I would like to receive that please.
Priority One had installed our furnace originally when we had bought the house, have used them ever since for service. Amazing to see someone in the Trades show up when they say they will, call if any changes, and stick to, or be upfront about what they are doing/charging for. Never had a bad experience with someone on the phone, or in the field.
Prompt service and pleasant, professional staff.
Excellent service. Replaced our AC/Heater. From the quote through the installation, everyone showed up on time and were very professional.
The technician, Mike, was very kind and professional and explained to me how to check and care for my ductless air system, beyond what I already knew-which was very much appreciated. Thank-you!
They installed mini split unit 4 years agoService every year reasonableProfessional good qualityComing again in a weekWe’ll see how they do
They are the only company I ever want to use from this point on.Everyone is excellent from the lady on the phone to the service guy. They all are superior
On time and did a good job, very knowledgeable and explained everything well
Friendly. Professional. Courteous. The office lady I worked with was wonderful, and helpful. When I can, I will use Priority one for my repairs and maintenance.
Mike and Jerrett were wonderful to have in our home. They were not only professional but caring abd compassionate, going the extra mile to keep my immune compromised husband safe and happy. They videoed part of the process to show him and were always engaging when he asked questions. I would welcome them back anytime. Money well spent. These two men are priceless!
They always do a great job. Highly recommend to anyone needing hvac work.
They were able to find the issue caused by another service provider. They babyed the other system until it could be replaced and were only a phone call away. They installed the new one on the hottest days of the year and ended up replacing all the messed up ducts below the house. They are courteous and prompt as well as efficient and reasonable in cost. They have serviced the system twice and available for any questions. I would highly recommend.
I am a customer of Priority 1 for my twice yearly heater and AC maintenance appts. as well as occasional repairs as needed.They offer excellent value at very reasonable prices.
Good service. Friendly service technician. Reasonable price!
Priority One has amazing, professional sales and installation as well as a quick, responsive and informed office staff. I feel like I hired the best company in town for heating and cooling.
Techs are friendly, efficient, and clear communicators. In both instances of repairs needed on your aging heat pump, Priority One had someone out earlier than initially expected. The office admin are also excellent, responsive, and kind. Highly recommend Priority One.
D J S
Empire Property Management
Priority One is my go to for most of my property management needs, regarding HVAC services. I know that they will respond quickly and efficiently.They get the job done and I can trust their work.Highly recommend.
J Quentin Ransone
Phillip B who came out to do the estimate and sales was very knowledgeable, not pushy which is very important to me, and very helpful and quick to respond. Tanya who helped with coordinating appointments and inspection was so nice and helpful! The guys that did the installation were very nice and did a good job. Also great job to the electricians,Bear Mountain Electric, very helpful and knowledgable and communicated well. Thank you Priority One for great customer service and products. The ductless heating amd cooling is great so far!
fast at editing2 yep
Quick response, on time, courteous, fixed the problem. 😁
Super knowledgeable and helpful. Explained everything so that I felt like I understood the issues. Gave me good options. Clean, professional, friendly and prompt- everything you would want in a repair person.
This company is awesome. Never had any one react as quickly to a problem or solve the problem as easily as Mark did. Cheerful, informative, polite, prompt, thoughtful during each visit. Found out later that Mark is the owner of Priority One. He was working because the servicemen were swamped with jobs and Mark helped out by working himself.
Brandon is amazing !! You are lucky to have such a professional, polite employee!
Fast, efficient, great communication. I love there monthly payment program.
Would recommend this business to everyone
Mike, our service technician was courteous, knowledgeable, and thorough. His relaxed approach to servicing our system made the experience a positive one. We have been with Priority One for many years and we are always pleased with the service they deliver. We will continue to use them and highly recommend them to any homeowner.
Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work
Knowledgeable and professional. He also provided me with an estimate to replace and install new equipment on the same visit. I would definitely recommend their service.
Everyone at Priority One from the phone to the technicians were kind & professional.Priority One really takes care of people!
The service technician was very knowledgeable and very courteous I will be using them from now on as my go-to when I have issues with my heating and air conditioning I want to thank you guys very much
Rally awesome experience! Quick call back and the employee came quickly to try to resolve my AC issue during one of the hottest days of the summer so far! Highly recommend.
Super responsive, quick, reasonably priced, and very professional. 90 degree day and the A/C went out! Called and they were out, and fixed within 3 hours. Couldn't be happier! Thank you Adam!
Kevin , was most friendly and really explained to me the current condition of my unit better than anyone elsebefore. He was most thorough. I really appreciate his time and his good work.
They were great a very professional. If it weren't for the heads in the rooms never would have known they were here. I sm much happier now
Kevin was prompt and courteous. He was professional and could fully answer my questions.It was a pleasure having him do the maintenance on my furnace and heat pump.
They have always been here when we need them. Professional job installing both our heating and air conditioning systems.
Top notch service. Lowest price. Friendly & courteous.
The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again
Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house
Great job. Very professional. Technicians were personable and easy to relate to. Work was completed according to contract and in a timely manner. Workmanship was excellent.
So appreciated their quick response to come out to give a bid and then just a short time to get appt on calendar. Communication is great and Job was completed professionally . Enjoying AC now….
After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!
Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.
All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!
The service person was very prompt and professional. Very good at his job!!☺
So far everything thing is great. Service was wonderful. We are verysatisfied.