Reader's Choice Award #1 2020

VOTED #1

Best Heating & AC Company

What Other People
Are Saying:

Margaret Caphaw
Margaret Caphaw
Rochelle Breaux
Rochelle Breaux
Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work
Mike Ryan
Mike Ryan
Knowledgeable and professional. He also provided me with an estimate to replace and install new equipment on the same visit. I would definitely recommend their service.
Cathy Raleigh
Cathy Raleigh
Cindy Bedell
Cindy Bedell
Everyone at Priority One from the phone to the technicians were kind & professional.Priority One really takes care of people!
Robert Wagner
Robert Wagner
The service technician was very knowledgeable and very courteous I will be using them from now on as my go-to when I have issues with my heating and air conditioning I want to thank you guys very much
Kate Willett
Kate Willett
Amanda VK
Amanda VK
Rally awesome experience! Quick call back and the employee came quickly to try to resolve my AC issue during one of the hottest days of the summer so far! Highly recommend.
Jordan Bailey
Jordan Bailey
Super responsive, quick, reasonably priced, and very professional. 90 degree day and the A/C went out! Called and they were out, and fixed within 3 hours. Couldn't be happier! Thank you Adam!
Carole Angius
Carole Angius
Kevin , was most friendly and really explained to me the current condition of my unit better than anyone elsebefore. He was most thorough. I really appreciate his time and his good work.
Julian Meeks-Wagner
Julian Meeks-Wagner
They were great a very professional. If it weren't for the heads in the rooms never would have known they were here. I sm much happier now
Joann Borden
Joann Borden
Kevin was prompt and courteous. He was professional and could fully answer my questions.It was a pleasure having him do the maintenance on my furnace and heat pump.
Kathie Davis
Kathie Davis
Kevin, was really nice and helpful. I have the program where I pay $12 a month and they come out and service my air conditioner and my furnace and also waive any housecall fees if I have any problems.
Bev Moore
Bev Moore
Cathy McD
Cathy McD
They have always been here when we need them. Professional job installing both our heating and air conditioning systems.
Dan Hurley
Dan Hurley
Top notch service. Lowest price. Friendly & courteous.
Mary Willcox
Mary Willcox
The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again
Crow Feather
Crow Feather
Dylan Williams
Dylan Williams
Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house
Judy Fuller
Judy Fuller
Great job. Very professional. Technicians were personable and easy to relate to. Work was completed according to contract and in a timely manner. Workmanship was excellent.
Sharon Perdue
Sharon Perdue
Janet w
Janet w
So appreciated their quick response to come out to give a bid and then just a short time to get appt on calendar. Communication is great and Job was completed professionally . Enjoying AC now….
Rick Junker
Rick Junker
Sebastian Tapia
Sebastian Tapia
Katie Johnson
Katie Johnson
After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!
redge harding
redge harding
Elizabeth Elliott
Elizabeth Elliott
Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.
Mary Grant
Mary Grant
Anna Alkin
Anna Alkin
Christina Noland
Christina Noland
Peggy Lilyengren
Peggy Lilyengren
joy snow-workman
joy snow-workman
All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!
Fletcher Beck
Fletcher Beck
Kari Cedergren
Kari Cedergren
Delisa O
Delisa O
Beverly poole
Beverly poole
The service person was very prompt and professional. Very good at his job!!☺
Zelda Crowson
Zelda Crowson
So far everything thing is great. Service was wonderful. We are verysatisfied.
Jerry Holcomb
Jerry Holcomb
Ron L
Ron L
Becky Stiles
Becky Stiles
Great company. Technicians are thorough and respectful. No hard sell on extra services.
Mary Adams Price
Mary Adams Price
Steve Walker
Steve Walker
Love Priority One! Came out the same day I called. And Johnny was great! Took time to explain what I was concerned about. Turns out it was something normal but in all the years of owning our system we had never heard that noise before. While here, he washed out the pipe and gave a good look around to make sure everything was working properly.
Lola Blevins
Lola Blevins
Chris Snyder
Chris Snyder
Harker Way
Harker Way
Bobbi Roper
Bobbi Roper
drpatterson70
drpatterson70
Wendy Bastiaen
Wendy Bastiaen
Molly Elliott
Molly Elliott
Great company to work with
Sue Hebert
Sue Hebert
Everything was great!
Gloria Moore
Gloria Moore
I chose priority one as as a quality and affordable option when it was time to replace my heat pump a few years ago. They were clean, professional, friendly and I always appreciate their regular maintenance. They found and corrected an issue before it became a problem and it was covered by the maintenance agreement. Highest marks possible.
Roger Stephen
Roger Stephen
Been using these guys for years on multiple properties. Love em!
Sonya Gesty
Sonya Gesty
Jim Purcell was the best, proper customer respect. Looks out for the customer safety and wants to always represent the company with high quality service. I highly recommend him for you customer service issues.The Best JIM purcellThank You Sonya Gesty
Lisa Bernhard
Lisa Bernhard
I was able to reach this company easily, spoke with very responsive people and also the system works well so far after a quick installation process. Thrilled to have a/c before summer hits!
Candace Doerner
Candace Doerner
Dropped Wedding Ring down the air vent. Adam and Kyler came to help retrieve the ring. Adam put a camera down the vent and located, then with his looong arm he was able to grab it.Thank you soo very much.((Big hug to you both.))
Bryn Cook
Bryn Cook
I have been using them for years and every technician that I have encountered has been extremely professional and helpful. I know that I can always rely on them for great customer service.
don hein
don hein
Henry Ward
Henry Ward
Cristy Butler
Cristy Butler
Earline Rust
Earline Rust
Eric Sondrol
Eric Sondrol
Cory Neu
Cory Neu
Called and was early to the appointment. Worked quick, and explained their report.
Traci Bollman
Traci Bollman
We have been customers for years. Very pleased.
Charles Picolet
Charles Picolet
Technician was very helpful and knowledgeable! Found the problem and took care of it, also was very professional and courteous! He answered all our questions! Would definitely recommend your company to my friends or anyone who needs service!!!
William Loncosky
William Loncosky
Robin Langkamp
Robin Langkamp
Nikky Randall
Nikky Randall
Wonderful experience. Every person I spoke to was professional and kind. Nice customer service is so important and I was very impressed with Priority One. Very excited to have AC now and would highly recommend this company.
Nancy Garrett-Noonan
Nancy Garrett-Noonan
We have been customers of Priority One since Mark started the business. We highly recommend this company. Friendly staff and the techs are highly skilled and usually come earlier than scheduled. They always call ahead to make sure it’s a good time. We pay a very reasonable monthly fee for bi-annual system assessment and maintenance on our heat pump and it runs like a charm! P-1 is loyal to their customers and we are loyal to them!
Cyndi Anderson
Cyndi Anderson
Kevin was very thorough, professional, and knowledgeable about my system. I’ll request him again for next years servicing and for anything else that needs to be done in between. Thanks so much!
Rligon
Rligon
System was shutting down periodically, first located the problem then checked the rest of the system for problems. Excellent job.
Erin Liu
Erin Liu
This company is amazing. Came quick, stayed until the job was done well. So professional and helpful
L Robinette
L Robinette
Deborah Olson
Deborah Olson
Routine maintenance visit was very professional and I was impressed with Truman’s attention to detail and communication.
Mitch
Mitch
Very professional and fast service
Erika Westling
Erika Westling
They did a great job! Very professional and courteous and the job only took half a day.
Kerry Neville Miller
Kerry Neville Miller
Chose this company because they were very informative. The Installation team and testing team were very professional, courteous, polite and patient even while we were trying to decide where the outside unit should go. I work from home and I expected a lot of noise, but they were very quiet. I would recommend Priority ONe Heating and Air Conditioning to anyone. They did such a great job. Now on to mastering the thermastat. Thank you Priority One!
Sandra J. Stevens
Sandra J. Stevens
Excellent service by pleasant and efficient young man
Lisa Leiblein
Lisa Leiblein
Marqué Remior
Marqué Remior
Had a Ductless system installed. The price was fair and reasonable and the installation team was wonderful! They knew what they were doing and got right to the job. Friendly, courteous, knowledgeable, on-time and overall great! Thank you Priority One
Mary Maude
Mary Maude
Hol Som
Hol Som
They call before arrival with ETA. Best company ever.
ruth haney
ruth haney
Susan Frye
Susan Frye
Samantha Bonilla
Samantha Bonilla
Pat Duerr
Pat Duerr
Heard a noyes. Had them checked out.They were very throughal.And pleasent.
Cristine Mixon
Cristine Mixon
Jane Leng
Jane Leng
Tim Sargent
Tim Sargent
Don Faiman
Don Faiman
steve henning
steve henning
Thorough, professional friendly staff.
Floyd Sinyard
Floyd Sinyard
Demi Sweatland
Demi Sweatland
Daniel Doerflinger
Daniel Doerflinger
Ferol Cundiff
Ferol Cundiff
Kathy Wittwer
Kathy Wittwer
Professional and perfect!
Jim Lindekugel
Jim Lindekugel
Eric was informative and patiently answered all my questions. He represented your company with pride and sincerity.Thanks for the service!Jim
michelle strauss
michelle strauss
Have friends that have used them and did a great job
George Baskerville
George Baskerville
Brandon Crone
Brandon Crone
Janet Sullivan
Janet Sullivan
Once again Priority One sent their “ A” to take care of a issue that needed resolving for me. I highly recommend this company for any of the services that they provide. I have had them do work & follow up maintenance at my home including a furnace and water heater installation, dryer vent, attic insulation and duct and vent cleaning. They always send a team of skilled professionals who take pride and ownership in their work.
John Donathan
John Donathan
Bee Malihini
Bee Malihini
Chet Miller
Chet Miller
Michaela Green
Michaela Green
They came out on time and got everything done in a few hours. They did very good.
Janet Miller
Janet Miller
Gloria Wiley
Gloria Wiley
Complete one of two yearly inspections. Technician was kind and courteous.
Bruce Riddle
Bruce Riddle
Richie Weinman
Richie Weinman
Our furnace died just prior to Christmas, 2021. We contacted many local heating companies. Most didn't have the equipment on hand, as there are supply chain issues. Some had it but were very expensive. Priority One made us a priority! Their bid was lower and they provided us a new top rated furnace and AC just before the holiday! Our house is old and a problem did surface soon after install. Priority One wouldn't take our money until they resolved everything to our satisfaction. They were/are amazing. We recommend them without reservation!
CJ
CJ
Made sure to answer all questions i had about system
Joe Vincent
Joe Vincent
Horst Hittenberger
Horst Hittenberger
Tim Mueller
Tim Mueller
On time, communicative, pleasant, knowledgeable.