Reader's Choice Award #1 2020

VOTED #1

Best Heating & AC Company

What Other People
Are Saying:

Allen Bechtol
Allen Bechtol
The technion was professional and courteous. Arrived on time and was though. I appreciate everything you guys do for us.
johanna mather
johanna mather
Great service.
Craig Winetrout
Craig Winetrout
Joanne Jones
Joanne Jones
Suzy Gadol Anderson
Suzy Gadol Anderson
Truman came to provide our annual check up & did a great job. Lindsay was gracious in asisting me with a little snafu, & I truly appreciated it. Priority One is excellent in customer service. They are reliable, respectful & a pleasure to work with!
Rick Lawrence
Rick Lawrence
I have and will continue to recommend Priority One to anyone asking about heating and air conditioning. I am highly satisfied with their service.
Trigger Ontiveroz
Trigger Ontiveroz
The people at priority one was very nice from the time we called every time I called they were very nice everyone that were at our place was top notch. I was very impressed. I would recommend them to all who wants expert top people.Thank you allJack Calhoun
Kathleen Matis
Kathleen Matis
The company was great, beginning with Jason Garcia in sales, to the installers Parker and Olea'.I highly recommend Priority One.
Richard Smith
Richard Smith
Two young men showed up precisely on time did the work thoroughly, spent time with me to show me how to work the new thermostat control and left the garage cleaner than when they came in
Betzi Hitz
Betzi Hitz
Best service appointment to date! My service person (did not catch his name unfortunately) was great all around. He offered to come earlier, was efficient with the annual maintenance and explained exactly what is going on with my ductless heat pump.
Anthony Doheny
Anthony Doheny
Sunshine Kesey
Sunshine Kesey
Jan Ryan
Jan Ryan
Even though we chose to wait on replacing a bearing, as always, Johnny was courteous professional and friendly AND without prompting, wore a mask. I appreciate him and in turn, appreciate and USE Priority One as our go-to for anything dealing with heating/cooling. We will also use this company for their duct cleaning services. Thank you!
Martha “Addy” R
Martha “Addy” R
Very easy to work with, very professional.
Mary Beth Bonte
Mary Beth Bonte
Very professional as well as kind. Calling before they come and on time!!New heat pump/ac installation. Answered all my questions and when you call you get a person on the phone who is helpful.
Michelle Desjadon
Michelle Desjadon
We are waiting to get the loan to replace the system and we cant turn our heat up very much so we were pretty cold. They brought us 3 space heaters to use until we can get it all replaced. Thank you guys for caring & helping us keep warm❣
Daryl Stevens
Daryl Stevens
Thank you to everyone at Priority One,especially Chad!We appreciate your expertise and kindness!
Jenny Harris
Jenny Harris
Shawn Lowtrip
Shawn Lowtrip
I would highly recommend these guys, very professional and top notch install. I had my whole system replaced and they came out and took my old system so I didn't have to worry about getting rid of it. They were very clean and respectful. I had 3 other quotes and nobody else offered to take my old unit away. These guys did it and were efficient and clean. No messy wires or anything. I would give them 100 percent rating...
Colette Govan
Colette Govan
Bobbi Klutschkowski
Bobbi Klutschkowski
Always on time, friendly and professional. Super thorough as well!! Highly recommend!
jim hinton
jim hinton
Both calls in the recent month were excellent service. They were HONEST in their remarks and didn’t just try to sell me a new furnace. They showed up before the designated time after a phone call and provided great customer service. I will ALWAYS use Priority for my HVAC service.
Dawn Huff
Dawn Huff
Mindy Lang
Mindy Lang
Our Technician was Chad and he was Great! He was able to quickly diagnose our issue. Chad foundloose wires that ended up melting. Chad got the wires fixed with in the hour and had heat back up and running. Chad also checked the AC unit to make sure that was working as well. We have a 2 year old pup who took a liking to Chad and Chad did great with my pups excitement. Very thankful for the quick service.
Lisa Fortin
Lisa Fortin
Great service! They were on time, even a little early, and explained everything I needed to know about the unit and what they were doing. They did a great job!
Sarah Hughes
Sarah Hughes
Adam Albright
Adam Albright
Ruben Ramos
Ruben Ramos
HVAC technician showed up on time, was professional and courteous. Let me know what he would be doing for the inspection / maintenance. After completion, told me what he completed and gave recommdations for further maintenance. Finished by reviewing controls on the mini ductless remotes and then asked if there were any further questions. All in all, very satisfied with the visit and would highly recommend.
Joel Robe
Joel Robe
On time. Professional and personable employee. Took time to answer a couple of questions. Let me know the results of the maintenance.
Linda Garber
Linda Garber
Priority One was able to get equipment when other companies could not. They deal with quality products at competitive prices. They were able to install a new system within a week. When a problem occurred, they were very responsive in getting it resolved.
Irwin Fletcher
Irwin Fletcher
Cici Crosland
Cici Crosland
Was a first I was impressed with how fast and efficient he was very informative about what needs to be done. We would like to reschedule with the same tech. To add to this today two wonderful techs came out and saved my home and my family, the dryer ducts was very hazardous and they cleaned, and repaired the mess that was going on under my home. And now I can safely get my clothes dry. Thank you so much for having wonderful employees and a wonderful company! Keep up the positive work you do in our community!
Brenda Duran (AAA Krafts)
Brenda Duran (AAA Krafts)
Lai Stender
Lai Stender
Karen Kipp
Karen Kipp
Johnny is amazing! - skilled, very likeable, loves his work and completely committed - goes above above and beyond... We moved into a new build house with the state of the art new furnace and thermostat that we knew nothing about. He studied it, as well as the installation manual to figure out how it works and possible reprogram features. Then later found a contact person for information beyond his experience, and came back to finish the work. Absolutely the best service person ever!
Lee Savoie
Lee Savoie
travis kizer
travis kizer
Fantastic, smooth to deal with and very professional. Will definitely be calling back when the need arises.
Mars TSM
Mars TSM
Priority one rocks! Very happy with their fine service,
cannyjovet
cannyjovet
Quick response, knowledgeable and professional
Rick Cricow
Rick Cricow
I've used them for over a decade. The work is always done right.
Alex Elkin
Alex Elkin
Our technician was professional, knowledgeable and confident which is very reassuring in times of trouble. We would certainly use this company again. Thank you.
Alice Thompson
Alice Thompson
Wayne Reposa
Wayne Reposa
Johnny was great, I will request him for future service. The company is straightforward and honest with the condition of my HVAC and not trying to oversell service or repair.
Steve Butler
Steve Butler
Merv Smith
Merv Smith
Mark Delavan
Mark Delavan
Jennifer Tucker
Jennifer Tucker
On time and very efficient service.Thanks
Banjo Bandolas
Banjo Bandolas
Kathy Ipock
Kathy Ipock
Wonderful company
Tyler Kelly
Tyler Kelly
Richard Sulkes
Richard Sulkes
Truman was the best. I've had my furnace and AC serviced by this company for 7 years. I've never had it completed so thoroughly and professionally. A big thanks to Truman who serviced it.
Diane Soik
Diane Soik
KATE DELINE
KATE DELINE
Rosemarie Winegarner
Rosemarie Winegarner
Michael Hennessey
Michael Hennessey
Mike Scarberry
Mike Scarberry
Everything went fine.
Kimberly Metheny
Kimberly Metheny
I enjoy working with all employees of this company. From reception to Chad who came to our house to do work, they are all polite and caring individuals. Unfortunately I was unhappy with a quote for a part that needed to be replaced in my older furnace. They quoted me quite a bit of money for the item to be ordered and installed. While waiting for the part to arrive I looked up prices for the part myself and found I could purchase it for significantly less and easily install it myself for a savings of $700. I know it's not their fault but I feel that I was price gouged.
kenneth wagner
kenneth wagner
on time , did a good job
Mary Ann Beauchamp
Mary Ann Beauchamp
Dan Hurley
Dan Hurley
Debbie McLin
Debbie McLin
Priority One install f our Heating and AC unit years ago and they keep it in perfect running order with our service contract Ruth 6mo Heat or AC maintenance.Always professional and on time
Bill Johnson
Bill Johnson
Jane Purkerson
Jane Purkerson
Excellent, prompt service. Answered all of our questions and gave us a few tips.
David Sprung
David Sprung
Truman gave excellent service. There was a bit of a “learning curve” as he had never been to our home before and he had to learn our two systems. He did all of this and serviced us very well.
Rose Marie Waring
Rose Marie Waring
Kaden arrived on time and found the issue immediately. The batteries on the thermostat needed to be replaced. He saved us over $300 and made an appointment for upgrading our heating system. A very pleasant experience.
Ernst Schwintzer
Ernst Schwintzer
Mary Faber
Mary Faber
Outside temperature was giving bogus reading on thermostat. Technician Adam quickly diagnosed issue as sensor having fallen on refrigerant line. A quick fix and issue resolved. Good service!
terri ward
terri ward
very professional and courteous.
Patrick Herrell
Patrick Herrell
Our technician Johnny did amazing work. Was diligent, thorough, professional ad explained what he was doing each step of the way. Kenny came in to assist and was awesome too. You have two great workers! My wife and I are extremely pleased.
Delisa O
Delisa O
Denise Schadegg
Denise Schadegg
Friendly, helpful staff both in the office and in the field. They were on time and repaired my ducts the same day.
Bentley McNess
Bentley McNess
They were very fast coming to my house , were kind ,precise, gave all the information I needed and they have very honest prices.I will have my year maintenance always done by them.I strongly recommend.Roselie .11/15/2021Today I had my duct cleaning and a heat pump check up.As always they were very punctual and professional.They performed a very accurate work in a very clean way. There was no mess in my house.Both guys were very kind and clearly knowing very well what they were doing.Once more I recommend Priority One to homeowners who want good care of their property with honest prices.Roselie in Thurston, Springfield.
Fred and Sharey Ingman
Fred and Sharey Ingman
Adam provided fast and efficient service as he resealed the inducer on our HVAC unit.
James Griffin
James Griffin
Excellent service, terrific technician and phone support was top drawer. Highly recommended.
Karen Beer
Karen Beer
Chad came out on a Sunday. Was punctual and polite. Fixed the problems. Explained them very simply and clearly.Advised me how to avoid problems in the future. Gave me advice. Signed me up for ongoing checkups and maintenance. I was impressed with this young man’s integrity and great service.
Heather McBride
Heather McBride
Truman and Mike were professional, knowledgeable, and diligent about every aspect of my unusual Plenum system. They explained everything along the way and made sure my system was in excellent working order. Thank you so much!
Shiloh Glaspell
Shiloh Glaspell
Wonderful folks and honest and fairly priced for great service.
mark huff
mark huff
Showed up on time, was efficient and knowledgeable in regard to my system. Diagnosed and repaired a complicated problem in a short amount of time. I would recommend Priority One 10/10. Also delivered a case of filters to me on the repair call. That’s convenience!.
Joan Stephens
Joan Stephens
Trav Max
Trav Max
Sara Hemmingsen
Sara Hemmingsen
Great customer service!!
Anna Heckman
Anna Heckman
You guys rock! Very polite and hard workers we had and we will totally use your service again when needed. Thank you guys again!
Mischele Rue
Mischele Rue
Kelly Perron
Kelly Perron
Very happy with this company. From the start of the first phone call to get a bid to the installation. First initial phone call was professional and friendly. Phillip was nice and professional and gave me my options and the easy way to understand. Andy and the other gentleman that came with him to install(sorry I forgot his name) very nice and the install seemed to go without any problems. They were here when they said they would be and they completed the service when they said they would. Once the installation was complete, they showed me how to use the system in a nice and professional way and answered all of my questions.
Michael Kelley
Michael Kelley
David Mengler
David Mengler
Matt Clancy
Matt Clancy
Always a pleasure interacting with Priority One’s technicians. They always do a great job explaining what they are doing, during and after our annual service. Prompt and professional ⭐️⭐️⭐️⭐️&#