Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems. Each installation and service call are backed up with a guarantee that exceeds the industry standards. We offer a 100% money back guarantee, a lifetime duct work guarantee.
Service In Hours
If your heating or cooling system fails, don’t panic! Simply call us anytime, day or night, and one of our technicians will be promptly dispatched to your home or office. In fact, most of the time, your system will be fixed the same day.
Flat Rate Service
It’s crazy but true, companies who charge by the hour make more money because they use low skilled technicians who take longer to make the repair. With qualified technicians, you pay a low flat rate, and you never pay for extra hours.
We don’t just replace parts until your system starts running again. Our technician will do a complete evaluation of the system in order to properly diagnose and repair the problem quickly.
Even if your system breaks down on a holiday, we’re available. In fact, we never charge our Savings Club Members overtime or after-hours fees.
No Run Around Charge
Our trucks carry a wide variety of parts. We specialize in older systems, so we’ll probably have the part you need right on the truck. If we don’t have the part on the truck, you won’t be charged for us to get it.
Only 1 out of 30 applicants qualify. With the best training in service practices and customer service, we guarantee a quality job or you don’t pay.
You can choose from many brands available. We don’t limit you to one brand. Priority One works for you, not the manufacturers. We may recommend one unit over another because of size, price, quality, or application that may better fit your needs.
Unconditional Money Back Guarantee
If you are not satisfied with our equipment, our people, or our service, we will refund 100% of your money.
Our technicians and installers wear foot covers on their shoes, use drop cloths or runners, and vacuum when they are finished.
We Are Independent
We are not like the national chains that sell cheap systems and hire sub-contractors that cut corners to save time. Some companies do not carry the proper licenses for this type of work. They must have a CCB license, insurance, low voltage license, and continuing education. Many of the contractors in Lane County are not properly licensed.
Your system is guaranteed to adequately heat or cool your home when installed with our recommendations, or we will install a new system for free.
Only half of the total efficiency of a system is the result of the equipment; the other half is the quality of the installation. We evaluate the entire system, and your home, to ensure the best comfort and savings.
Our team will perform a design analysis of your home for a custom installation, which will include sizing and load qualifications, at no cost or obligation.
We reclaim, recycle, and properly dispose of all refrigerants and materials to reduce waste and environmental damage.
We promise the best value. If you find a lower price on the same equipment, guarantees, and installation, we will refund you the difference plus $100.
St. Jude Children’s Research Hospital®, founded by the late entertainer Danny Thomas, is one of the world’s premier centers for the research and treatment of pediatric cancer and other catastrophic childhood diseases.
Children from all 50 states and from around the world have come through the doors of St. Jude for treatment, and thousands more around the world have benefited from the research conducted at St. Jude – research that is shared freely with the global medical community.
In addition, families never receive a bill from St. Jude for treatment, travel, housing, or food.