Priority One Heating & Air Conditioning was founded in 1998 with experienced individuals from service and installation technicians to office staff. We specialize in service and retrofit of existing equipment for residential and commercial systems. Priority One backs up each installation and service call with a guarantee that exceeds the standard. We offer 100% money back guarantee, up to 5 year parts and labor warranty and lifetime duct work guarantee, and you get 24-hour a day service with NO overtime charges.
Service In Hours – Not Days
If your heating or cooling system fails, don’t panic! Simply call us anytime day or night and the closest available technician will be promptly dispatched to your home or office. In fact most of the time, your system will be fixed the same day.
Flat rate service
It’s crazy but true. Companies who charge by the hour make more money because they use low skilled technicians who take longer to make the repair. With qualified technicians you pay a low, flat rate. You never pay for extra hours.
We don’t just replace parts until your system starts running again. Our technician will do a complete evaluation of the system to properly diagnose and repair the problem quickly.
Even if your system breaks down on a holiday, we’re available. In fact we never charge our Savings Club customers overtime or after hours fees.
No Run Around Charge
Our trucks carry thousands of dollars in parts. We specialize in older systems, so we’ll probably have the part you need right on the truck. If we don’t have the part on the truck, you won’t be charged for us to get it.
Only 1 out 30 qualify. With the best training in service practices and customer service, we guarantee a quality job or you don’t pay.
Lifetime Repair Warranty
With any repair we provide we will back it up for our Savings Club customers.
In most cases if you have a furnace or air conditioner fail, we can have a new one installed in one day.
You can choose from many brands available. We don’t limit you to one brand. Priority One works for you, not the manufactures. We may recommend one unit over another because of size, price, quality, or application that may fit your needs better.
Unconditional Money Back!
If we do not meet our promises and you are not satisfied with our equipment, our people, or our service, we will refund your money. 100%
Our technicians and installers wear foot covers on their shoes, use drop clothes or runners, and vacuum after they are finished.
Priority One Heating & Air Conditioning Is Independent
We are not like the national chains of department stores that sell cheap systems and hire sub-contractors to cut corners to save time. Some companies do not carry the proper licenses for the type of work. They must have a CCB #, Insurance, low voltage license, and continuing education. More than 30% of the contractors in Lane County do not have the proper licenses to work.
Your system is guaranteed to heat or cool your home when installed with our recommendations, or we will install a larger unit for free.
Only half of the total efficiency of a system is the result of the equipment. The other half is the quality of the installation. We evaluate the entire system and home to assure the best comfort and savings.
A comfort consultant will perform a complete sizing, load, and design analysis of your home for a custom installation at no cost or obligation.
We reclaim, recycle, and dispose properly of all refrigerants and materials to reduce waste and environmental damage.
We promise the best value. If you find a lower price on the same equipment, guarantees, and installation, we will refund the difference plus $100.
No Price Mystery
You can see our price books, investment guides, and discounts. We don’t hide the numbers.
Superior Follow Thru
Your job doesn’t end with the installation. You will receive free maintenance for one year that keeps your system operating at top performance.