We have been with priority heating for more than 22 years. Whenever we had any problem with heat pump, they were so prompt and fixed the problem.
When our temperature control box stopped working, they replaced it free saying it was under warranty, which I did not remember.
Today technician Casey was at our house for regular checkup and was very thorough and explained problems very well.
He suggested a few options based on his observations and helped us to choose best option.