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4.8

Based on 1282 reviews

Priority One Heating & Air Conditioning

4.8

20:03 13 Sep 22

Excellent service, very polite an professional service technician. I will only call them for any of my HVAC needs.

Angelique Kochis

04:02 13 Sep 22

The gentleman did a great job and we really appreciate them and the priority one team. Thank you & God bless!

22:49 12 Sep 22

I decided to go with Priority One based on a referral from a friend. He told me how good the service was.Everything that I was told and or promised has happened. Didn’t have to call and get questioned answered as everyone was already a step ahead.Today the installation happened. Matt from the install team was phenomenal. Called ahead of time, was on time, install is clean, and no mess was left.Thank you Priority One for the amazing service and for all your staff living up to the promises. I will recommend you and continue to use you for my HVAC needs.

Elizabeth Chandler

22:18 12 Sep 22

Very thorough and communicative

17:43 12 Sep 22

00:21 09 Sep 22

02:45 08 Sep 22

01:11 07 Sep 22

As always the technician was very thorough and knowledgeable. This particular technician explained my furnace better than anyone else who would ever come out before. This maintenance program is well worth every penny and more.

15:30 06 Sep 22

00:40 03 Sep 22

19:36 02 Sep 22

18:34 02 Sep 22

Timely arrival and preventive maintenance checks and services.

Cheryl Crumbley

17:24 02 Sep 22

Priority One services my double-head system every year and the equipment operates flawlessly. Today my service provider was Clark who was efficient, personable, and professional. I would recommend Clark and Priority One to anyone.

20:53 01 Sep 22

19:06 01 Sep 22

Excellent servicej

15:39 01 Sep 22

We had Priority One repair, service, clean and lastly move our outside compressor/condensing coil unit to a more optimal location than it had originally been installed. Always excellent work, highly qualified technicians, and always going the extra mile to make sure the job is done to everyone’s satisfaction. I highly recommend Priority One Heating and Air.

19:00 31 Aug 22

18:59 31 Aug 22

stephanie graham

01:46 30 Aug 22

00:45 29 Aug 22

Technicians were on time and professional. I confidently recommend them to anyone who needs anything done on their HVAC.

14:55 28 Aug 22

21:31 26 Aug 22

18:15 26 Aug 22

19:51 25 Aug 22

Service was good. Repairman was curtious, and polite. However I did not receive a statement for my records. I would like to receive that please.

18:50 18 Aug 22

Priority One had installed our furnace originally when we had bought the house, have used them ever since for service. Amazing to see someone in the Trades show up when they say they will, call if any changes, and stick to, or be upfront about what they are doing/charging for. Never had a bad experience with someone on the phone, or in the field.

16:40 18 Aug 22

Prompt service and pleasant, professional staff.

15:31 12 Aug 22

Excellent service. Replaced our AC/Heater. From the quote through the installation, everyone showed up on time and were very professional.

Patricia Wiskow

01:02 09 Aug 22

22:36 08 Aug 22

The technician, Mike, was very kind and professional and explained to me how to check and care for my ductless air system, beyond what I already knew-which was very much appreciated. Thank-you!

16:21 08 Aug 22

They installed mini split unit 4 years agoService every year reasonableProfessional good qualityComing again in a weekWe’ll see how they do

16:02 08 Aug 22

03:21 06 Aug 22

16:38 03 Aug 22

19:08 02 Aug 22

23:22 01 Aug 22

They are the only company I ever want to use from this point on.Everyone is excellent from the lady on the phone to the service guy. They all are superior

20:59 01 Aug 22

On time and did a good job, very knowledgeable and explained everything well

17:29 01 Aug 22

Friendly. Professional. Courteous. The office lady I worked with was wonderful, and helpful. When I can, I will use Priority one for my repairs and maintenance.

14:47 31 Jul 22

Mike and Jerrett were wonderful to have in our home. They were not only professional but caring abd compassionate, going the extra mile to keep my immune compromised husband safe and happy. They videoed part of the process to show him and were always engaging when he asked questions. I would welcome them back anytime. Money well spent. These two men are priceless!

17:50 30 Jul 22

They always do a great job. Highly recommend to anyone needing hvac work.

02:50 30 Jul 22

They were able to find the issue caused by another service provider. They babyed the other system until it could be replaced and were only a phone call away. They installed the new one on the hottest days of the year and ended up replacing all the messed up ducts below the house. They are courteous and prompt as well as efficient and reasonable in cost. They have serviced the system twice and available for any questions. I would highly recommend.

ThePaintersculptor

23:14 29 Jul 22

I am a customer of Priority 1 for my twice yearly heater and AC maintenance appts. as well as occasional repairs as needed.They offer excellent value at very reasonable prices.

Turiana Hamel-Smith

21:39 29 Jul 22

Helen Lottridge

19:27 29 Jul 22

20:50 28 Jul 22

19:04 28 Jul 22

Good service. Friendly service technician. Reasonable price!

Anthony Forcellini

15:32 28 Jul 22

Priority One has amazing, professional sales and installation as well as a quick, responsive and informed office staff. I feel like I hired the best company in town for heating and cooling.

Stephanie Ouellette

14:48 28 Jul 22

Techs are friendly, efficient, and clear communicators. In both instances of repairs needed on your aging heat pump, Priority One had someone out earlier than initially expected. The office admin are also excellent, responsive, and kind. Highly recommend Priority One.

02:59 28 Jul 22

Empire Property Management

23:31 27 Jul 22

Priority One is my go to for most of my property management needs, regarding HVAC services. I know that they will respond quickly and efficiently.They get the job done and I can trust their work.Highly recommend.

J Quentin Ransone

22:28 27 Jul 22

Gary McCullough

06:50 26 Jul 22

Bridget Schmidt

15:26 25 Jul 22

Phillip B who came out to do the estimate and sales was very knowledgeable, not pushy which is very important to me, and very helpful and quick to respond. Tanya who helped with coordinating appointments and inspection was so nice and helpful! The guys that did the installation were very nice and did a good job. Also great job to the electricians,Bear Mountain Electric, very helpful and knowledgable and communicated well. Thank you Priority One for great customer service and products. The ductless heating amd cooling is great so far!

23:52 22 Jul 22

fast at editing2 yep

22:34 22 Jul 22

Margie Peterson

18:34 22 Jul 22

Quick response, on time, courteous, fixed the problem. 😁

17:39 22 Jul 22

01:05 22 Jul 22

21:17 21 Jul 22

23:49 20 Jul 22

21:34 20 Jul 22

17:10 20 Jul 22

17:38 19 Jul 22

Super knowledgeable and helpful. Explained everything so that I felt like I understood the issues. Gave me good options. Clean, professional, friendly and prompt- everything you would want in a repair person.

Barbara DeFazio

19:37 16 Jul 22

This company is awesome. Never had any one react as quickly to a problem or solve the problem as easily as Mark did. Cheerful, informative, polite, prompt, thoughtful during each visit. Found out later that Mark is the owner of Priority One. He was working because the servicemen were swamped with jobs and Mark helped out by working himself.

01:03 16 Jul 22

Brandon is amazing !! You are lucky to have such a professional, polite employee!

00:35 16 Jul 22

22:38 15 Jul 22

Fast, efficient, great communication. I love there monthly payment program.

Jeanette Moltzer

17:46 15 Jul 22

22:24 14 Jul 22

Tammy Bjornstad

18:59 14 Jul 22