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Priority One Heating and Air Conditioning
Priority One Heating & Air Conditioning was founded in 1998 by experienced professionals. We specialize in the service and retrofit of existing equipment for residential and commercial systems.
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  • Priority One Heating & Air Conditioning
    4232 W 7th Avenue Eugene, OR 97402
  • (541) 689-1004
  • Office Hours: M-F8:00 am–5:00 pm
Authorized Carrier Dealer
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  • Heat Pumps Eugene Oregon
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  • CCB# 154686
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541-689-1004
Google Rating
4.9
Based on 1223 reviews
Priority One Heating & Air Conditioning
4.9
Margaret Caphaw
Margaret Caphaw
23:35 30 Jun 22
Rochelle Breaux
Rochelle Breaux
22:55 30 Jun 22
Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work
Mike Ryan
Mike Ryan
22:20 30 Jun 22
Knowledgeable and professional. He also provided me with an estimate to replace and install new equipment on the same visit. I would definitely recommend their service.
Cathy Raleigh
Cathy Raleigh
23:21 29 Jun 22
Cindy Bedell
Cindy Bedell
18:16 28 Jun 22
Everyone at Priority One from the phone to the technicians were kind & professional.Priority One really takes care of people!
Robert Wagner
Robert Wagner
16:01 28 Jun 22
The service technician was very knowledgeable and very courteous I will be using them from now on as my go-to when I have issues with my heating and air conditioning I want to thank you guys very much
Kate Willett
Kate Willett
01:20 28 Jun 22
Amanda VK
Amanda VK
03:58 27 Jun 22
Rally awesome experience! Quick call back and the employee came quickly to try to resolve my AC issue during one of the hottest days of the summer so far! Highly recommend.
Jordan Bailey
Jordan Bailey
01:03 26 Jun 22
Super responsive, quick, reasonably priced, and very professional. 90 degree day and the A/C went out! Called and they were out, and fixed within 3 hours. Couldn't be happier! Thank you Adam!
Carole Angius
Carole Angius
02:03 25 Jun 22
Kevin , was most friendly and really explained to me the current condition of my unit better than anyone elsebefore. He was most thorough. I really appreciate his time and his good work.
Julian Meeks-Wagner
Julian Meeks-Wagner
21:24 24 Jun 22
They were great a very professional. If it weren't for the heads in the rooms never would have known they were here. I sm much happier now
Joann Borden
Joann Borden
19:58 24 Jun 22
Kevin was prompt and courteous. He was professional and could fully answer my questions.It was a pleasure having him do the maintenance on my furnace and heat pump.
Kathie Davis
Kathie Davis
23:39 23 Jun 22
Kevin, was really nice and helpful. I have the program where I pay $12 a month and they come out and service my air conditioner and my furnace and also waive any housecall fees if I have any problems.
Bev Moore
Bev Moore
21:21 22 Jun 22
Cathy McD
Cathy McD
05:37 21 Jun 22
They have always been here when we need them. Professional job installing both our heating and air conditioning systems.
Dan Hurley
Dan Hurley
03:17 21 Jun 22
Top notch service. Lowest price. Friendly & courteous.
Mary Willcox
Mary Willcox
23:07 20 Jun 22
The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again
Crow Feather
Crow Feather
18:39 17 Jun 22
Dylan Williams
Dylan Williams
15:46 16 Jun 22
Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house
Judy Fuller
Judy Fuller
23:05 15 Jun 22
Great job. Very professional. Technicians were personable and easy to relate to. Work was completed according to contract and in a timely manner. Workmanship was excellent.
Sharon Perdue
Sharon Perdue
15:38 15 Jun 22
Janet w
Janet w
03:48 12 Jun 22
So appreciated their quick response to come out to give a bid and then just a short time to get appt on calendar. Communication is great and Job was completed professionally . Enjoying AC now….
Rick Junker
Rick Junker
21:48 09 Jun 22
Sebastian Tapia
Sebastian Tapia
17:27 09 Jun 22
Katie Johnson
Katie Johnson
16:18 09 Jun 22
After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!
redge harding
redge harding
21:35 07 Jun 22
Elizabeth Elliott
Elizabeth Elliott
17:06 07 Jun 22
Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.
Mary Grant
Mary Grant
02:37 06 Jun 22
Anna Alkin
Anna Alkin
20:11 02 Jun 22
Christina Noland
Christina Noland
17:06 02 Jun 22
Peggy Lilyengren
Peggy Lilyengren
20:03 31 May 22
joy snow-workman
joy snow-workman
20:57 27 May 22
All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!
Fletcher Beck
Fletcher Beck
23:07 25 May 22
Kari Cedergren
Kari Cedergren
16:53 25 May 22
Delisa O
Delisa O
00:14 24 May 22
Beverly poole
Beverly poole
21:58 20 May 22
The service person was very prompt and professional. Very good at his job!!☺
Zelda Crowson
Zelda Crowson
23:29 18 May 22
So far everything thing is great. Service was wonderful. We are verysatisfied.
Jerry Holcomb
Jerry Holcomb
01:00 17 May 22
Ron L
Ron L
16:45 14 May 22
Becky Stiles
Becky Stiles
19:31 11 May 22
Great company. Technicians are thorough and respectful. No hard sell on extra services.
Mary Adams Price
Mary Adams Price
01:57 10 May 22
Steve Walker
Steve Walker
23:47 06 May 22
Love Priority One! Came out the same day I called. And Johnny was great! Took time to explain what I was concerned about. Turns out it was something normal but in all the years of owning our system we had never heard that noise before. While here, he washed out the pipe and gave a good look around to make sure everything was working properly.
Lola Blevins
Lola Blevins
23:12 06 May 22
Chris Snyder
Chris Snyder
16:42 06 May 22
Harker Way
Harker Way
16:32 06 May 22
Bobbi Roper
Bobbi Roper
23:26 03 May 22
drpatterson70
drpatterson70
16:09 02 May 22
Wendy Bastiaen
Wendy Bastiaen
22:15 29 Apr 22
Molly Elliott
Molly Elliott
17:27 29 Apr 22
Great company to work with
Sue Hebert
Sue Hebert
22:07 28 Apr 22
Everything was great!
Gloria Moore
Gloria Moore
03:48 28 Apr 22
I chose priority one as as a quality and affordable option when it was time to replace my heat pump a few years ago. They were clean, professional, friendly and I always appreciate their regular maintenance. They found and corrected an issue before it became a problem and it was covered by the maintenance agreement. Highest marks possible.
Roger Stephen
Roger Stephen
23:37 27 Apr 22
Been using these guys for years on multiple properties. Love em!
Sonya Gesty
Sonya Gesty
00:17 27 Apr 22
Jim Purcell was the best, proper customer respect. Looks out for the customer safety and wants to always represent the company with high quality service. I highly recommend him for you customer service issues.The Best JIM purcellThank You Sonya Gesty
Lisa Bernhard
Lisa Bernhard
00:03 26 Apr 22
I was able to reach this company easily, spoke with very responsive people and also the system works well so far after a quick installation process. Thrilled to have a/c before summer hits!
Candace Doerner
Candace Doerner
17:50 25 Apr 22
Dropped Wedding Ring down the air vent. Adam and Kyler came to help retrieve the ring. Adam put a camera down the vent and located, then with his looong arm he was able to grab it.Thank you soo very much.((Big hug to you both.))
Bryn Cook
Bryn Cook
17:42 22 Apr 22
I have been using them for years and every technician that I have encountered has been extremely professional and helpful. I know that I can always rely on them for great customer service.
don hein
don hein
22:46 21 Apr 22
Henry Ward
Henry Ward
21:27 18 Apr 22
Cristy Butler
Cristy Butler
18:21 18 Apr 22
Earline Rust
Earline Rust
16:56 18 Apr 22
Eric Sondrol
Eric Sondrol
23:05 14 Apr 22
Cory Neu
Cory Neu
22:48 14 Apr 22
Called and was early to the appointment. Worked quick, and explained their report.
Traci Bollman
Traci Bollman
19:48 14 Apr 22
We have been customers for years. Very pleased.
Charles Picolet
Charles Picolet
00:50 14 Apr 22
Technician was very helpful and knowledgeable! Found the problem and took care of it, also was very professional and courteous! He answered all our questions! Would definitely recommend your company to my friends or anyone who needs service!!!
William Loncosky
William Loncosky
00:23 14 Apr 22
Robin Langkamp
Robin Langkamp
20:45 13 Apr 22
Nikky Randall
Nikky Randall
22:57 12 Apr 22
Wonderful experience. Every person I spoke to was professional and kind. Nice customer service is so important and I was very impressed with Priority One. Very excited to have AC now and would highly recommend this company.
Nancy Garrett-Noonan
Nancy Garrett-Noonan
21:58 12 Apr 22
We have been customers of Priority One since Mark started the business. We highly recommend this company. Friendly staff and the techs are highly skilled and usually come earlier than scheduled. They always call ahead to make sure it’s a good time. We pay a very reasonable monthly fee for bi-annual system assessment and maintenance on our heat pump and it runs like a charm! P-1 is loyal to their customers and we are loyal to them!
Cyndi Anderson
Cyndi Anderson
21:57 12 Apr 22
Kevin was very thorough, professional, and knowledgeable about my system. I’ll requ