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4.9

Based on 1223 reviews

Priority One Heating & Air Conditioning

4.9

Margaret Caphaw

23:35 30 Jun 22

Rochelle Breaux

22:55 30 Jun 22

Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work

22:20 30 Jun 22

Knowledgeable and professional. He also provided me with an estimate to replace and install new equipment on the same visit. I would definitely recommend their service.

23:21 29 Jun 22

18:16 28 Jun 22

Everyone at Priority One from the phone to the technicians were kind & professional.Priority One really takes care of people!

16:01 28 Jun 22

The service technician was very knowledgeable and very courteous I will be using them from now on as my go-to when I have issues with my heating and air conditioning I want to thank you guys very much

01:20 28 Jun 22

03:58 27 Jun 22

Rally awesome experience! Quick call back and the employee came quickly to try to resolve my AC issue during one of the hottest days of the summer so far! Highly recommend.

01:03 26 Jun 22

Super responsive, quick, reasonably priced, and very professional. 90 degree day and the A/C went out! Called and they were out, and fixed within 3 hours. Couldn't be happier! Thank you Adam!

02:03 25 Jun 22

Kevin , was most friendly and really explained to me the current condition of my unit better than anyone elsebefore. He was most thorough. I really appreciate his time and his good work.

Julian Meeks-Wagner

21:24 24 Jun 22

They were great a very professional. If it weren't for the heads in the rooms never would have known they were here. I sm much happier now

19:58 24 Jun 22

Kevin was prompt and courteous. He was professional and could fully answer my questions.It was a pleasure having him do the maintenance on my furnace and heat pump.

23:39 23 Jun 22

Kevin, was really nice and helpful. I have the program where I pay $12 a month and they come out and service my air conditioner and my furnace and also waive any housecall fees if I have any problems.

21:21 22 Jun 22

05:37 21 Jun 22

They have always been here when we need them. Professional job installing both our heating and air conditioning systems.

03:17 21 Jun 22

Top notch service. Lowest price. Friendly & courteous.

23:07 20 Jun 22

The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again

18:39 17 Jun 22

15:46 16 Jun 22

Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house

23:05 15 Jun 22

Great job. Very professional. Technicians were personable and easy to relate to. Work was completed according to contract and in a timely manner. Workmanship was excellent.

15:38 15 Jun 22

03:48 12 Jun 22

So appreciated their quick response to come out to give a bid and then just a short time to get appt on calendar. Communication is great and Job was completed professionally . Enjoying AC now….

21:48 09 Jun 22

Sebastian Tapia

17:27 09 Jun 22

16:18 09 Jun 22

After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!

21:35 07 Jun 22

Elizabeth Elliott

17:06 07 Jun 22

Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.

02:37 06 Jun 22

20:11 02 Jun 22

Christina Noland

17:06 02 Jun 22

Peggy Lilyengren

20:03 31 May 22

joy snow-workman

20:57 27 May 22

All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!

23:07 25 May 22

16:53 25 May 22

00:14 24 May 22

21:58 20 May 22

The service person was very prompt and professional. Very good at his job!!☺

23:29 18 May 22

So far everything thing is great. Service was wonderful. We are verysatisfied.

01:00 17 May 22

16:45 14 May 22

19:31 11 May 22

Great company. Technicians are thorough and respectful. No hard sell on extra services.

Mary Adams Price

01:57 10 May 22

23:47 06 May 22

Love Priority One! Came out the same day I called. And Johnny was great! Took time to explain what I was concerned about. Turns out it was something normal but in all the years of owning our system we had never heard that noise before. While here, he washed out the pipe and gave a good look around to make sure everything was working properly.

23:12 06 May 22

16:42 06 May 22

16:32 06 May 22

23:26 03 May 22

16:09 02 May 22

22:15 29 Apr 22

17:27 29 Apr 22

Great company to work with

22:07 28 Apr 22

Everything was great!

03:48 28 Apr 22

I chose priority one as as a quality and affordable option when it was time to replace my heat pump a few years ago. They were clean, professional, friendly and I always appreciate their regular maintenance. They found and corrected an issue before it became a problem and it was covered by the maintenance agreement. Highest marks possible.

23:37 27 Apr 22

Been using these guys for years on multiple properties. Love em!

00:17 27 Apr 22

Jim Purcell was the best, proper customer respect. Looks out for the customer safety and wants to always represent the company with high quality service. I highly recommend him for you customer service issues.The Best JIM purcellThank You Sonya Gesty

00:03 26 Apr 22

I was able to reach this company easily, spoke with very responsive people and also the system works well so far after a quick installation process. Thrilled to have a/c before summer hits!

Candace Doerner

17:50 25 Apr 22

Dropped Wedding Ring down the air vent. Adam and Kyler came to help retrieve the ring. Adam put a camera down the vent and located, then with his looong arm he was able to grab it.Thank you soo very much.((Big hug to you both.))

17:42 22 Apr 22

I have been using them for years and every technician that I have encountered has been extremely professional and helpful. I know that I can always rely on them for great customer service.

22:46 21 Apr 22

21:27 18 Apr 22

18:21 18 Apr 22

16:56 18 Apr 22

23:05 14 Apr 22

22:48 14 Apr 22

Called and was early to the appointment. Worked quick, and explained their report.

19:48 14 Apr 22

We have been customers for years. Very pleased.

Charles Picolet

00:50 14 Apr 22

Technician was very helpful and knowledgeable! Found the problem and took care of it, also was very professional and courteous! He answered all our questions! Would definitely recommend your company to my friends or anyone who needs service!!!

William Loncosky

00:23 14 Apr 22

20:45 13 Apr 22

22:57 12 Apr 22

Wonderful experience. Every person I spoke to was professional and kind. Nice customer service is so important and I was very impressed with Priority One. Very excited to have AC now and would highly recommend this company.

Nancy Garrett-Noonan

21:58 12 Apr 22

We have been customers of Priority One since Mark started the business. We highly recommend this company. Friendly staff and the techs are highly skilled and usually come earlier than scheduled. They always call ahead to make sure it’s a good time. We pay a very reasonable monthly fee for bi-annual system assessment and maintenance on our heat pump and it runs like a charm! P-1 is loyal to their customers and we are loyal to them!

21:57 12 Apr 22

Kevin was very thorough, professional, and knowledgeable about my system. I’ll requ