Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work
The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again
Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house
After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!
Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.
All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!
Love Priority One! Came out the same day I called. And Johnny was great! Took time to explain what I was concerned about. Turns out it was something normal but in all the years of owning our system we had never heard that noise before. While here, he washed out the pipe and gave a good look around to make sure everything was working properly.
I chose priority one as as a quality and affordable option when it was time to replace my heat pump a few years ago. They were clean, professional, friendly and I always appreciate their regular maintenance. They found and corrected an issue before it became a problem and it was covered by the maintenance agreement. Highest marks possible.
Jim Purcell was the best, proper customer respect. Looks out for the customer safety and wants to always represent the company with high quality service. I highly recommend him for you customer service issues.The Best JIM purcellThank You Sonya Gesty
Dropped Wedding Ring down the air vent. Adam and Kyler came to help retrieve the ring. Adam put a camera down the vent and located, then with his looong arm he was able to grab it.Thank you soo very much.((Big hug to you both.))