Priority one came to my rescue. My AC went out and they came out on a Sunday night and set me up with a temporary portable AC. It was 81° in the house and I was suffering from asthma and was having a hard time breathing. They came out Monday afternoon and installed a new AC for me. They are very professional, they were on time and they really helped me out. I would recommend them to anyone needing HVAC work
Knowledgeable and professional. He also provided me with an estimate to replace and install new equipment on the same visit. I would definitely recommend their service.
The service technician was very knowledgeable and very courteous I will be using them from now on as my go-to when I have issues with my heating and air conditioning I want to thank you guys very much
Rally awesome experience! Quick call back and the employee came quickly to try to resolve my AC issue during one of the hottest days of the summer so far! Highly recommend.
Super responsive, quick, reasonably priced, and very professional. 90 degree day and the A/C went out! Called and they were out, and fixed within 3 hours. Couldn't be happier! Thank you Adam!
Kevin , was most friendly and really explained to me the current condition of my unit better than anyone elsebefore. He was most thorough. I really appreciate his time and his good work.
Kevin was prompt and courteous. He was professional and could fully answer my questions.It was a pleasure having him do the maintenance on my furnace and heat pump.
Kevin, was really nice and helpful. I have the program where I pay $12 a month and they come out and service my air conditioner and my furnace and also waive any housecall fees if I have any problems.
The technician was very professional did a very good job is very extremely friendly with me appreciate it all the information that he gave me on the condition of my heating and cooling system and I would refer him to other people and I hope he comes back next year to do my system again
Customer care is super important to me when I called in the front Dess lady name Sharon was super informative much more than any other place that I’ve called for this particular issue. She advised me to change out my air filters before spending A bunch of money on a full clean out. I explain to her that it’s been difficult for me to find the right size from the nearby stores she took the sizes and ordered me what I needed gave me a discount and also had them in that same day.Sharon was amazing she is the reason why They have my business and the air filters were not that expensive and I already feel so much better breathing the air in my house
Great job. Very professional. Technicians were personable and easy to relate to. Work was completed according to contract and in a timely manner. Workmanship was excellent.
So appreciated their quick response to come out to give a bid and then just a short time to get appt on calendar. Communication is great and Job was completed professionally . Enjoying AC now….
After several fruitless calls to other companies, we were thrilled to experience prompt and professional service with this company! I called them on a Wednesday and they had someone out Thursday morning to get the job done. When we need to replace our system in the future we will definitely be calling them again! Kaden was the service person who came out and he was super efficient, kind and did a great job!
Truman was wonderful -- professional, detailed and friendly. I would recommend him and Priority One highly to anyone. Last year another professional from Priority One came out and they were equally wonderful.
All I can say is I've dealt with a lot of heating and cooling services and these guys are by far the best. I will recommend them to everyone and I'm so grateful for their prompt, courteous help in getting my house comfortable again. Thank you thank you!!
Love Priority One! Came out the same day I called. And Johnny was great! Took time to explain what I was concerned about. Turns out it was something normal but in all the years of owning our system we had never heard that noise before. While here, he washed out the pipe and gave a good look around to make sure everything was working properly.
I chose priority one as as a quality and affordable option when it was time to replace my heat pump a few years ago. They were clean, professional, friendly and I always appreciate their regular maintenance. They found and corrected an issue before it became a problem and it was covered by the maintenance agreement. Highest marks possible.
Jim Purcell was the best, proper customer respect. Looks out for the customer safety and wants to always represent the company with high quality service. I highly recommend him for you customer service issues.The Best JIM purcellThank You Sonya Gesty
I was able to reach this company easily, spoke with very responsive people and also the system works well so far after a quick installation process. Thrilled to have a/c before summer hits!
Dropped Wedding Ring down the air vent. Adam and Kyler came to help retrieve the ring. Adam put a camera down the vent and located, then with his looong arm he was able to grab it.Thank you soo very much.((Big hug to you both.))
