The technician was very professional and explained to me all I needed to know. I would recommend Priority One to anyone
16:48 02 Aug 21
They arrived early (after calling to get the okay), did a great job, and we're friendly and professional.
19:32 01 Aug 21
Chad I think his name wasHe went out of his way was very thorough and knowledgeable, answered all my questions1st class service very happy with him
19:15 30 Jul 21
17:49 30 Jul 21
Rapid response, friendly and knowledgeable repair person and fair pricing.
01:20 30 Jul 21
On time, efficient, true to estimate. Will use again!
23:30 29 Jul 21
Pleasant, professional interaction. We received a thorough explanation of work that was done and general update on our system and some issues to watch for in the future, all helpful info to have. Extremely pleased.
02:31 29 Jul 21
23:31 28 Jul 21
20:19 28 Jul 21
22:19 26 Jul 21
Every single person I worked with was friendly, knowledgable and efficient. They worked me in earlier than both my consultation and installation dates because of a cancellation. Price was something I could luve with and they got me a SUB rebate and a credit card with no interest for 20 months. I LOVE my air conditioning!!!!!
18:06 26 Jul 21
Technicians are always polite and helpful.
16:21 26 Jul 21
When I called to service our ductless system they found a tech in our neighborhood and scheduled within a few days. Adam the technician that came to our home was friendly, did the work quickly and was on top of diagnosing the issue with our system. Top notch service form Priority One
15:41 23 Jul 21
18:46 22 Jul 21
Garrett and Felicia Kirsch
17:44 21 Jul 21
Incredible service and technicians. Always a pleasure to do business. Thank you!
02:02 21 Jul 21
Great service person ! Came early, fast and quick repair ! Over all great company to deal with ! Will always use them. Couldn’t be happier !Bob EdmistonElmira
00:05 21 Jul 21
Very knowledgeable team, they worked till the job was done and spent an extra 20 or so minutes doing a walk around and training with the lady and I.Very happy with my purchase and the team I chose: Priority 1
23:35 20 Jul 21
Priority One Heating & Air Conditioning always takes care of their customers and went so above and beyond for us recently that it's hard to thank them enough. On Eugene's hottest record setting day of the year our AC went out. It was a Sunday and I called and left a message with the answering service but said we could wait for a call on Monday..it got so hot in our house that by 5:30 we decided to escape by going out to dinner. On the way there we saw Mark in a Priority One Van and he had just pulled to the side of the road. We pulled along side him to say hello and let him know we had a call in for the next day. Guess what he said? "give me 15 minutes and I'll meet you at your house". He went out of his way on a Sunday evening and fixed our unit. Talk about being a hero in 113 degree weather! And he checked back in with us on Tuesday to ensure our unit was running properly. Best customer Service in Town - I highly recommend Priority One for all your HVAC needs. Thank you so much Mark!