About Priority One Heating & Air Conditioning
Eugene’s Trusted Local HVAC Team Since 1998
Since 1998, Priority One Heating & Air Conditioning has been the family-owned HVAC company that residents of the Southern Willamette Valley Region turn to when comfort matters most. We're not a national chain with subcontractors cutting corners; we're your neighbors, and we take personal pride in every job we complete. Our team of licensed, insured technicians has built a reputation on honest work, fair pricing, and the kind of reliable service that keeps families and businesses comfortable year-round.
We've earned our place in this community by showing up when we say we will, fixing problems right the first time, treating every home and business like it's our own, and giving back through programs like Relay for Life. When your system breaks down, you don't need excuses, complicated technical language, or endless delays, just experienced professionals who understand both the technology and your urgency.
Experience the difference local expertise can make by calling Priority One Heating & Air Conditioning at (541) 320-4948 for fast, reliable HVAC service. We’re available 24/7 for emergencies and offer weekend appointments!
Qualified Technicians Who Know Their Craft
Our team doesn’t settle for basic training. We continuously educate ourselves on the latest HVAC technology and maintain all required licenses, including CCB, insurance, and low-voltage certifications that many contractors in Lane County lack. We don't replace parts randomly, hoping something works; we perform complete system evaluations to properly diagnose problems and fix them efficiently.
This expertise helps us give you faster repairs, more accurate solutions, and systems that run better for longer. Whether it's an older furnace system that others can't figure out or the latest high-efficiency heat pump, our team has the knowledge and training to handle it correctly.
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Emergency HVAC Help Available
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Quality Service Backed by Guarantees
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Locally Owned & Family Operated
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Serving the Community Since 1998
Trusted Service, Proven Results
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“I’ve used the company for years at my business here in Eugene, and they have always given me stellar service! The mini split system they installed today is so amazing, efficient, quiet, and at a very fair price!”- Kate H.
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“Priority One Heating and Air Conditioning is the one to call if you need help with heat and AC. Tim came out, diagnosed my problem, explained the problem, and quoted me a price. Tim was professional, kind, and provided a great service.”- Elizabeth L.
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“The technician was prompt, thorough, courteous, and friendly. I have been using them for 8 years and have found them to be professional and good at their job!”- Dianne P.
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“Mike, our service technician was courteous, knowledgeable, and thorough. His relaxed approach to servicing our system made the experience a positive one. We have been with Priority One for many years and we are always pleased with the service they deliver.”- Dan R.
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“There's always someone to answer the phone and always someone who is "on call" in case you have an emergency. And the prices are so reasonable! We have the Platinum membership and love these guys!”- Debbie L.
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“From the after-hours answering service, the in-office staff, sales staff, and techs, they are all so nice. I love that they go out of their way to make sure you understand all of your options before they leave!”- Lolita H.
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“Priority One was here to complete a semi-annual service. The technician was on time. His work is thorough.”- Joe B.
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“Phil was fabulous at answering questions and helping us choose the best system for our home. Andy and Ryland were personable, friendly and did a fabulous job installing our unit. So grateful for their hard work to make our house comfortable!”- Ashley O.
Quality Without Compromise
We work for you, not manufacturers. That means our equipment recommendations are based on your actual needs, home size, and budget, not brand partnerships or higher profit margins. Our flat-rate pricing means you'll never pay more just because your system fails on a weekend or holiday. We also offer flexible financing options and Savings Club memberships to make our services even more budget friendly.
Our fully stocked trucks carry parts for systems of all ages, and if we don't have what you need, we'll get it without charging you extra. We believe good service shouldn't come with mess, so we wear shoe covers, use drop cloths, and vacuum before we leave. We even recycle refrigerants and materials because responsible service includes protecting the community we call home.
Local Reputation Built on Real Results
We've stayed independent and family-owned because it allows us to focus on what matters: solving your comfort problems quickly and affordably. Our emergency services are available 24/7, and most systems are repaired the same day we're called. We don't just fix today's problem; we evaluate your entire system and home to prevent future issues and maximize efficiency.
Energy savings come from both quality equipment and expert installation. That's why we perform custom design analyses at no cost, considering your home's unique characteristics to deliver optimal comfort and efficiency. Our work is backed by clear warranties and our commitment to getting it right, because our reputation depends on your satisfaction.
Ready to work with HVAC professionals who put your comfort first? Contact Priority One Heating & Air Conditioning to request a free second opinion or equipment installation estimate!